By Aries https://byaries.com/ Digital Marketing for Lawyers Thu, 09 Apr 2026 15:39:46 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://i0.wp.com/byaries.com/wp-content/uploads/2021/07/cropped-By-Aries-Blue-Icon.png?fit=32%2C32&ssl=1 By Aries https://byaries.com/ 32 32 156512938 Your Firm Has Three AI Visibility Gaps. GEO Is the Least of Them. https://byaries.com/blog/your-firm-has-three-ai-visibility-gaps/ https://byaries.com/blog/your-firm-has-three-ai-visibility-gaps/#respond Wed, 08 Apr 2026 20:20:41 +0000 https://byaries.com/?p=235872 The reputation, client, and talent gaps that matter more — and what to do about each one. By now, most legal marketing teams have heard of GEO. Generative engine optimization (the practice of making your firm’s content more visible in AI-generated answers) has officially entered the legal marketing mainstream.  It’s showing up at ABA Techshow […]

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The reputation, client, and talent gaps that matter more — and what to do about each one.

By now, most legal marketing teams have heard of GEO. Generative engine optimization (the practice of making your firm’s content more visible in AI-generated answers) has officially entered the legal marketing mainstream. 

It’s showing up at ABA Techshow sessions, in JD Supra primers, and on the agendas of marketing committees that hadn’t heard the term six months ago.

Good. That conversation is worth having.

But GEO is a tactical conversation. And while your firm is focused on tactics, three deeper AI visibility gaps are compounding in your firm’s competitive reputation, your client relationships, and inside your own department.

Thomson Reuters put a number on part of this in their 2026 Great AI Disconnect report: more than half of law firms are using or evaluating generative AI, forty-one percent of attorneys use it regularly, and most clients have no idea. That finding captures one gap. The other two don’t show up in any report yet.

Here is what is not in the room.

The Reputation Gap

AI is already describing your firm to prospective clients. Nobody at your firm has reviewed what it’s saying.

When a general counsel or legal operations professional asks an AI model to evaluate firms in a practice area, they don’t get a list of links. They get a characterization. The AI describes your firm: its reach, its strengths, its positioning relative to competitors. It draws from your website, your directory listings, your Chambers and Legal 500 submissions, and whatever other sources it has determined are authoritative.

By Aries has run cross-model audits encompassing multiple firms, and the findings are consistent. One firm we worked with was described as a regional leader across every AI model tested. Their direct competitors in the same practice areas were being characterized as nationally recognized, with language emphasizing global reach and landmark matters. The competitive framing gap was significant, and it traced directly to language decisions made years ago in Chambers submissions and website copy.

The word “regional” appeared nowhere in the firm’s own materials as a self-description. But the absence of language explicitly claiming national presence meant AI filled the gap with the most conservative interpretation available. Their competitors had been more deliberate. The firms that submitted language saying “nationally recognized” and “global litigation practice” were getting exactly that language reflected back in AI-generated answers.

Small decisions, made in submissions nobody thought twice about, are now producing reputational outputs the marketing team has never reviewed.

What makes this more urgent than GEO: the discovery process is not staying in search. AI agents are moving from answering questions to active vetting, comparing firms against criteria before a human reviewer ever engages. This is already standard practice in procurement and private equity, where platforms autonomously evaluate submissions before a human sees them. Legal operations departments face the same volume pressures. 

According to the ACC/Everlaw 2026 survey, sixty-four percent of in-house legal teams are already expanding their own AI capabilities and reducing outside counsel reliance. When thirty proposals arrive at once, the efficiency argument for AI-assisted screening is identical to what already happens in recruiting, where AI filters candidates before human eyes touch a single resume. The firms whose positioning is stated rather than implied will make the shortlist. The ones still writing for a pre-AI audience may not.

What to do now: Run a cross-model audit. Not just one search in ChatGPT, but consistent queries across ChatGPT, Perplexity, Claude, and Gemini. Compare how AI characterizes your firm against how it characterizes your direct competitors. Then go back to your Chambers submissions, your practice group descriptions, and your attorney bios. If your national presence, cross-border capability, or market-defining work is assumed rather than stated, that assumption is working against you.

The Client Gap

Your clients are waiting for you to say something. The silence is doing more damage than you think.

The Thomson Reuters finding deserves a direct translation for CMOs: your existing clients are reading the same industry coverage you are. They are attending conferences and asking peers how their firms are handling AI. What they are not receiving, in most cases, is a proactive answer from your firm about what AI is doing on their matters, what governance exists, and what it means for the value they receive.

This silence is a choice, even if it doesn’t feel like one. By Aries has had this conversation with CMOs directly, and the hesitation almost always comes back to the same place: the billable hour. 

If AI helped accomplish in four hours what previously took forty, and a client knows that, the partner billing on that matter is exposed. So firms don’t invest in AI workflows that support client work and the efficiency gain stays invisible to clients. 

The silence designed to protect the billable hour is preventing firms from making the one argument that would help them justify their rates as the market shifts: that AI is making their work better and faster, and that the client is the direct beneficiary.

The firms already operating on alternative fee arrangements don’t have this problem. They can say directly that AI is improving quality and efficiency and explain what that means for how they price their work. That is a differentiating message. Most firms cannot make it yet, but the window to build toward it is not staying open indefinitely.

Clients who are already asking how their firm uses AI are not going to stop asking. And “we can’t really speak to that” is not a reassuring answer. It is the opposite.

What to do now: If your firm isn’t ready for a full AI transparency strategy, start smaller. Work with your key client relationship partners on a consistent, honest answer to the question “how is the firm using AI?” Confirm that answer exists. Confirm everyone who might be asked has it. The firms building a client-facing AI narrative now, even a simple and honest one, will be significantly better positioned when the billing model conversation moves from management committees to client meetings.

The Talent Gap

Your most capable AI people are invisible inside your own department. Recruiters already know who they are.

There are people on your team right now who have built something impressive with AI on their own time, without asking permission, because they understood before the firm did that this was not optional learning. Workflows that eliminate research bottlenecks, frameworks that cut preparation time in half, tools that have changed how they do their jobs. Most of them haven’t told anyone.

The incentive to stay quiet is rational. Demonstrating you can do the work faster doesn’t always lead to recognition. Sometimes it leads to more work and no additional compensation.

Meanwhile, AI fluency is the most in-demand competency being sourced in legal marketing right now. The person building workflows in their spare time has a target on their back from every competitor firm that has figured out where the market is heading. You may not know they have it. They do.

The question worth asking yourself honestly: if that person left tomorrow, what would your department actually lose? If the answer is more than you’d like to admit, what you have is not an institutional capability. It is a personal dependency built on someone else’s unpaid learning.

What to do now: Surface what your team has actually built, not what’s been officially deployed, but what individuals are using right now to do their jobs better. Ask directly and without judgment. If someone on your team can be a real-world example of what’s possible with AI, that is a skill with real market value, and it should be recognized as one. Create explicit incentives for knowledge-sharing. 

The message your team needs to hear is unambiguous: sharing what you know makes you more valuable here, not a target for more work.

The Firms That Close These Gaps First Will Be Difficult to Catch

GEO is worth your attention, but it is a single tactic inside a much larger visibility problem: one that runs through your firm’s competitive reputation, your client relationships, and the talent that is building your department’s AI future whether you know it or not.

The firms that will pull ahead are not necessarily the ones with the largest AI budgets. They are the ones that recognize AI visibility as a leadership challenge rather than a marketing tactics problem, and start having the three conversations that are not in the room yet.

Those conversations are available right now. The question is who starts them first.


By Aries works with law firm marketing leaders to close all three of these gaps: auditing how firms appear across AI systems, building client-facing AI communications strategies, and surfacing the internal AI capability that marketing departments don’t know they have. If any of this feels uncomfortably familiar, that’s the right place to start.

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How Law Firms Can Use Video to Build Attorney Brands on LinkedIn https://byaries.com/blog/how-law-firms-can-use-video-to-build-attorney-brands-on-linkedin/ https://byaries.com/blog/how-law-firms-can-use-video-to-build-attorney-brands-on-linkedin/#respond Thu, 02 Apr 2026 22:54:30 +0000 https://byaries.com/?p=235860 For years, law firm marketing has centered around written thought leadership.  But in 2026, authority isn’t just about what you know—it’s about how quickly you can humanize that expertise. While thought leadership still provides depth, LinkedIn’s algorithm has made its preference clear: video is the primary driver of attorney-client trust. It’s no longer about a […]

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For years, law firm marketing has centered around written thought leadership. 

But in 2026, authority isn’t just about what you know—it’s about how quickly you can humanize that expertise.

While thought leadership still provides depth, LinkedIn’s algorithm has made its preference clear: video is the primary driver of attorney-client trust. It’s no longer about a fancy production; it’s about buying seconds of attention in a crowded feed.

For legal marketers, this presents both an opportunity and a challenge. Video can help attorneys build stronger professional brands and deepen relationships with clients, but many firms are still unsure where to start.

Here’s how forward-thinking firms are turning video into a scalable brand system.

Why Video Works So Well for Attorneys

One of the biggest advantages of video is its ability to build trust quickly.

Written content communicates expertise, but video adds something that text can’t—it allows audiences to see how an attorney explains complex ideas, how they communicate, and how approachable they are.

This matters because most clients are not simply evaluating legal knowledge. They are evaluating whether they trust the person behind the advice.

Video helps bridge that gap.

A short video can:

  • Humanize attorneys and showcase their personality
  • Make complex legal issues easier to understand
  • Create stronger connections with clients and referral sources
  • Increase visibility on platforms like LinkedIn

Video builds trust, authority, and credibility at scale, and is one of the most effective brand-building tools for lawyers.

What Law Firms Can Learn from Short-Form Video Marketing

Successful short-form videos follow a simple principle: they earn attention one second at a time.

This concept is often referred to as “buying seconds.” If the first few seconds of a video are not compelling, the viewer moves on.

Attention is limited. The most effective content captures it quickly.

Start with a Strong Hook and Keep It Concise

Most attorney videos lose viewers before they even begin because they start with introductions that don’t immediately capture their audience’s attention.

Instead of starting a video off with:

“Hi, I’m John Smith, a partner at Smith & Associates.”

Start with a strong hook that captures immediate attention and sparks curiosity:

“Most companies sign this contract clause without realizing it could expose them to major liability.”

This approach immediately tells the viewer why they should keep watching.

To help your attorneys master this, use this simple framework:

The 60-Second Script Template

  • 0:00–0:10 | The Hook (The Problem): Lead with a specific pain point. “If your company is still using [X] for [Y], you’re likely sitting on a hidden liability.”
  • 0:10–0:40 | The Insight (The Meat): Share one actionable takeaway. “A recent ruling changed how these clauses are interpreted. Here is the one thing you need to check today…”
  • 0:40–0:55 | The Context (The Why): Why does this matter now? “We’re seeing firms get hit with penalties because they missed this update.”
  • 0:55–1:00 | The CTA (The Next Step): Give a clear direction. “I’ve written a full breakdown—comment ‘Update’ below and I’ll send you the link.”

LinkedIn Is Becoming a Video Platform

While LinkedIn is still known for written posts and articles, video has been steadily gaining traction.

Attorneys who consistently share thoughtful video insights strengthen both their personal brand and the firm’s visibility.

Some formats that perform well include:

  • Providing commentary on industry developments
  • Explaining legal updates in plain language
  • Answering common client questions
  • Sharing key takeaways from events
  • Addressing common misconceptions

The “Silent Professional” Rule

Most LinkedIn users watch videos without sound.

If your video does not include burned-in captions, it is likely missing a large portion of your audience. Captions are no longer optional. They are essential for retention and accessibility.

Prioritizing Clarity Over Perfection

One of the most common concerns attorneys have about video is that it needs to look polished or highly produced.

In reality, audiences tend to respond well to authentic, conversational videos that don’t feel overly polished or perfect. Audiences want to feel like they aren’t being sold to; they want to feel like they are having a private conversation with a trusted friend.

A smartphone, clear audio, and good lighting are often enough. What matters most is how clearly the attorney communicates their idea.

Legal marketers often play a key role in this process, from shaping the message to coaching delivery and refining the final video for distribution.

The Ethics Safety Net

To reduce hesitation around video, firms should establish simple guardrails.

A standard checklist can help ensure consistency and reduce risk. For example, including a disclaimer such as:

“This content is for informational purposes only and does not constitute legal advice.”

These small steps can help attorneys feel more confident participating in video content.

A Simple Framework for Law Firms

For firms looking to begin incorporating video into their marketing strategy, starting small is often the best approach.

A helpful framework is to focus on three types of videos:

  1. Industry insights: share  trends, regulations, or developments.
  2. Client questions: address the questions clients frequently ask.
  3. Current event commentary: quick reactions to news, cases, or policy changes that affect an industry.

Posting one to three videos per month is often enough to begin building consistency and visibility.

The “Batching” Method

One of the biggest barriers is time.

Instead of asking attorneys to record videos weekly, schedule one session per month to record multiple videos at once. This approach turns video into a repeatable and scalable process.

Start with What You Already Have

Video does not require starting from scratch.

In many cases, firms already have strong content that can be repurposed into video.

Turn a Blog Post into a Video

Identify the core takeaway of an article and turn it into a short video:

  • Start with a compelling hook
  • Highlight two or three key insights
  • Direct viewers to the full article

Take this recent By Aries blog for example. Our team subsequently recorded a YouTube video on the same topic and further extended the life of the content by distilling it into a series of shorter videos specifically optimized for LinkedIn. 

In turn, this strategy turned a one-time publication into a recurring touchpoint, ensuring By Aries stays top-of-mind across various digital platforms.

Repurpose Presentations

If an attorney recently gave a presentation at a conference or webinar, record a short video summarizing the most important takeaway. The video can then link to the slides, article, or full presentation for those who want to explore the topic further.

Existing Content AssetRepurposed Video ConceptValue Proposition
High-Traffic Blog PostSummarize the 3–5 key points into a brief video.Turns dense text into digestible, high-reach social content.
Client FAQsRecord a series of 30-second clips, each answering one specific common question.Builds immediate trust by showing the attorney’s expertise.
Webinars and SeminarsCut a 45-minute presentation into 5–10 micro-videos focusing on specific sub-topics.Maximizes the ROI of a long-form event by extending its shelf life.
Wins and Client SuccessesAnonymize a recent win and walk through the legal strategy used to achieve it.Demonstrates your firm’s tactical know-how to prospective clients.
New Legislation AlertsA quick reaction video explaining how a new law or court ruling affects the average person.Positions your firm as a proactive, up-to-the-minute authority.

Break Up Longer-Form Content

A single client alert or white paper can often generate multiple short videos, each addressing a different point or question.

This approach allows firms to extend the life of existing content while making it more accessible for audiences who prefer short, digestible insights.

For legal marketers, the goal is not simply to create more content. It is to help attorneys share their expertise in formats that meet audiences where they are.

The Legal Marketer’s Tech Stack

High-quality video doesn’t require a Hollywood budget; it requires a reliable system that removes friction for the attorney. Video-savvy firms are equipping their teams with a streamlined kit designed for professional results without the administrative overhead.

  • Recording: Teleprompter apps for structured delivery 
  • Audio: Clip-on microphones for clear sound
  • Editing: Tools like Descript for efficient editing  
  • Lighting: Simple lighting setups to improve video quality

If you’re looking for additional equipment we recommend to get started, check out our Video Resource page.

The Pre-Posting Checklist

Creating the video is only half the work. How it is posted often determines its reach and performance.

Before publishing, ensure each video includes:

  • A strong hook in the caption
  • Native upload to LinkedIn
  • Burned-in captions
  • A clear call to action
  • A clean and intentional thumbnail
  • Proper tagging of attorneys and firm pages

Encourage early engagement within the first hour to help signal value to the platform.

What Success Looks Like

Success with video marketing is not defined by views alone.

Legal marketers should look for:

  • Increased visibility for attorneys
  • Profile views and connection requests
  • Direct messages or follow-up conversations
  • Engagement from target clients or referral sources
  • Traffic to related articles or website pages

In many cases, the value of video is cumulative. It builds familiarity and trust over time.

The Bottom Line

This isn’t about replacing the deep-dive analysis that defines a law firm’s credibility.

It’s about being intentional with how that expertise is delivered. When you supplement written alerts with clear, concise video, you lower the barrier to entry for your clients.

You aren’t just sharing information; you’re building the familiarity that drives business development. The firms pulling ahead are the ones that realized that in a crowded market, the most accessible expertise wins.

By helping attorneys communicate clearly, share insights more frequently, and connect with audiences in a more human way, video can strengthen both personal brands and firm visibility.

The question for legal marketers is not whether video will become part of the strategy.

It is how soon they choose to start experimenting with it.

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AI Is Doing the Heavy Lifting. Is Your Firm Letting It? https://byaries.com/blog/ai-is-doing-the-heavy-lifting-is-your-firm-letting-it/ Thu, 12 Mar 2026 18:49:34 +0000 https://byaries.com/?p=235845 Most law firms are dealing with the same headaches: new laterals who take months to onboard properly, brand guidelines nobody actually follows, and pricing conversations that happen by gut instinct. These aren’t new problems. But, for the first time, they have real solutions. In 2026, forward-thinking marketing and BD teams are using AI workflows to tackle […]

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Most law firms are dealing with the same headaches: new laterals who take months to onboard properly, brand guidelines nobody actually follows, and pricing conversations that happen by gut instinct. These aren’t new problems. But, for the first time, they have real solutions.

In 2026, forward-thinking marketing and BD teams are using AI workflows to tackle the administrative grind that’s been slowing them down for years. Not AI as a fancy search engine. AI as an actual system, where one step feeds the next and the output is something you can actually use.

Here’s what that looks like in practice.

1. Lateral Onboarding Without the Bottleneck

Bringing on a senior lateral is exciting. The content backlog that comes with it? Not so much.

Between updated bios, announcement emails, LinkedIn posts, press releases, and a cross-selling roadmap, a single lateral arrival can take weeks of marketing bandwidth to execute properly. By that point, the momentum has already stalled.

Firms solving this are running chained AI workflows where one step audits the incoming attorney’s professional history, a second generates the full suite of announcement content across every channel, and a third drafts an internal introduction strategy for cross-selling opportunities. What used to take weeks now takes hours.

2. Brand Compliance That Actually Sticks

When content is written by 50 different attorneys and reviewed by a team of two, brand drift is inevitable. The voice gets inconsistent. Disclaimers go missing. The pitch deck sounds like it was written in 2015.

Some firms are solving this with internal AI reviewers that assess content against brand voice standards, style guides, and regulatory requirements before anything goes out the door. Think of it as a first-pass editor that never gets tired and never misses a flagged term. It doesn’t replace human review, but it gets your team to a much cleaner draft before a real person has to touch it.

3. Turning a Win Into a Campaign

You just got a significant verdict. Congratulations. Now your team has about 72 hours to capitalize on it before the news cycle moves on.

Traditionally, turning a court decision into a press release, an award submission, a client alert, and a thought leadership article could take two weeks. By then, nobody cares.

Firms using AI content workflows can feed the outcome summary in and get targeted, usable drafts out within hours and organized by channel, tone, and audience. The team’s job becomes editing and approving, not starting from a blank page.

4. Webinars That Actually Drive Business

The webinar is done. Now what?

Most firms send a post-event email and call it a day. The more intentional ones are using AI to automate the entire communications loop: invite, landing page copy, confirmation emails, follow-up sequence, and most importantly, a personalized outreach email for the attorney to send to the highest-value attendees.

That last piece is what turns a webinar from a broadcast into a business development conversation. It doesn’t require more effort than what you’re already doing. It just requires a workflow that was designed with that outcome in mind.

5. Pricing Conversations Backed by Data

Fee conversations are awkward enough without having to wing the numbers.

For years, discount decisions and fee structures were based on instinct, relationships, and whoever pushed back hardest. That leads to inconsistent pricing, eroded margins, and clients who don’t fully understand the value they’re getting.

Pricing intelligence tools are changing this. BD teams can now model fee scenarios against historical matter data in real time and show a client exactly what a phased arrangement would cost and what it delivers. That’s a fundamentally different conversation than an arbitrary discount.

The Bottom Line

None of this is about replacing your team or handing the keys to a machine.

It’s about being intentional with where your people’s energy goes. When AI handles lateral onboarding logistics, brand compliance passes, and webinar follow-up sequences, your team gets their attention back. And attention is the resource that actually drives client relationships, business development, and firm growth.

The firms pulling ahead right now aren’t the ones with the biggest budgets. They’re the ones that got deliberate about how they work.

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How the Marketing Playbook Has Shifted for Law Firms: A Practical Framework for Evaluating Law Firm Marketing in 2026 https://byaries.com/blog/how-the-marketing-playbook-has-shifted-for-law-firms/ Thu, 26 Feb 2026 20:40:49 +0000 https://byaries.com/?p=235797 By Aries hears the same concern from chief marketing officers across the legal industry: “We’re actively marketing, but we’re unsure what’s working.” These aren’t novice marketers. They’re experienced leaders running comprehensive programs: publishing thought leadership, managing multi-channel campaigns, optimizing their digital presence, pursuing rankings and recognition. They’re checking every box on the traditional marketing playbook. […]

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By Aries hears the same concern from chief marketing officers across the legal industry: “We’re actively marketing, but we’re unsure what’s working.”

These aren’t novice marketers. They’re experienced leaders running comprehensive programs: publishing thought leadership, managing multi-channel campaigns, optimizing their digital presence, pursuing rankings and recognition. They’re checking every box on the traditional marketing playbook.

But when the conversation turns to measurement and attribution, something shifts. The confidence wavers.

“We track traffic and monitor rankings. We’re investing in SEO.”

These answers aren’t wrong. They’re incomplete. And that incompleteness reveals a deeper issue affecting even the most well-resourced marketing teams.

Here’s the real risk: Is your firm evaluating your existing marketing infrastructure with assumptions that no longer reflect how clients actually discover and assess legal services?

The environment surrounding your marketing has changed completely. Artificial intelligence isn’t simply another distribution channel to layer into your existing strategy. AI has restructured the entire discovery process: how your firm surfaces in prospect research, how your expertise gets interpreted and summarized, and how potential clients evaluate whether you’re the right fit for their needs.

Your prospects have changed how they search. They’re no longer typing keywords. They’re asking questions. And AI is providing answers, synthesizing your expertise, and making recommendations about your firm whether you’ve optimized for this reality or not.

By Aries sees this creating an immediate measurement crisis for marketing leaders who haven’t yet established frameworks to evaluate whether their firms are even visible in this transformed landscape.

A New Evaluation Framework

This isn’t a marketing audit. Traditional audits evaluate whether you’re executing tactics correctly: Is your SEO optimized? Are your meta descriptions current? Is your content calendar full?

Those questions still matter. They’re just insufficient now.

What’s needed is a leadership evaluation model, a framework that helps CMOs assess whether their marketing can actually achieve its intended purpose in the current environment.

The four lenses for evaluating legal marketing in 2026:

  1. Visibility – How and where your firm surfaces when prospects search, both through traditional keywords and AI-powered questions
  2. Credibility – How systems and people continuously assess whether you have the expertise to solve their specific problem
  3. Clarity – Whether prospects can quickly understand who you help, what problems you solve, and what to do next
  4. Conversion and Momentum – Whether your marketing creates familiarity, builds recognition, and generates meaningful conversations

Each lens represents a shift from how marketing success was measured previously. Let’s examine what’s changed.

Lens One: Visibility

The Before and After

Before 2026: Visibility meant appearing in Google search results. Firms competed for keyword rankings and paid for sponsored positions. Success meant being found in search.

Now: When someone searches “ERISA lawyer Austin Texas,” they often don’t see traditional search results first. Instead, they get an AI overview that presents curated information about several lawyers, complete with photos and credentials, before any blue links appear.

The AI makes editorial decisions about who to surface, how to describe them, and in what order to present them. It pulls from your website, Google Business Profile, legal directories, Wikipedia, media mentions, and any other source it deems authoritative.

The playbook has changed from ranking to representation

Visibility now has two components: being found, and being accurately represented when you’re found. You also need to surface for the questions that matter to your ideal clients, not just their keyword searches.

From Keywords to Questions

The more significant shift: prospects aren’t always typing keywords anymore. They’re asking questions.

“What do I do if my insurance claim is denied?” “How do I protect my company’s IP when expanding internationally?”

These questions generate AI responses that synthesize information and cite sources. If your firm has published authoritative, insight-driven content addressing these questions, you may be cited. If you haven’t, your competitors will be instead.

What This Means for CMOs

  1. Audit your foundational data in directory listings. 

Information in your Google Business Profile, firm website, legal directory listings, and any Wikipedia entries must be consistent. When AI systems pull from multiple sources, inconsistencies undermine credibility.

  1. Shift content strategy from volume to authority. 

By Aries always asks: “If someone could Google this information in 30 seconds, why would you spend time writing about it?”

The content that gets cited by AI shares common characteristics:

  • Addresses “what changed, what it means, and what to watch”
  • Includes specific data points or frameworks drawn from experience
  • Demonstrates pattern recognition across client situations without violating confidentiality
  • Published in venues AI systems recognize as authoritative

Test Your Visibility

Use this prompt in ChatGPT, Claude, or Gemini:

Act as a potential client researching legal services for [firm name] found at [website URL].

How would you describe this firm?
What practice areas stand out?  
Which firms appear comparable?
What is unclear or missing?

Pay attention to which sources the AI cites. If it’s pulling from outdated listings or inconsistent profiles, you’ve identified immediate cleanup work.

Lens Two: Credibility

From One-Time to Continuous

Before: Credibility was something you established once through a polished website, attorney bios, and rankings. You’d refresh every few years and update awards annually.

Now: AI systems and informed prospects assess credibility continuously, pulling from an expanding array of sources and looking for patterns.

When a prospect researches your firm today, they might encounter your website, your lawyer’s LinkedIn profile, an article in a trade publication, a podcast interview, your Google Business Profile, Glassdoor reviews, and Reddit discussions. Each data point either confirms or contradicts the others.

Consistency builds credibility. Inconsistency erodes it.

What Gets Cited

By Aries tracks this in our own marketing. We publish regular content for legal marketers, but when we analyzed which content drives AI referral traffic, two articles dominate:

“10 Examples of Lawyers Using LinkedIn Like Pros” included specific screenshots, concrete examples, and practical frameworks readers could apply immediately.

“Measuring ROI for LinkedIn Marketing in Law Firms” contained proprietary data from six years of client work, specific statistics about what drives results, and quantified outcomes.

These drive more AI referral traffic than everything else combined. Why? They contain information that doesn’t exist anywhere else. The data is unique, verifiable, and immediately useful.

AI systems prioritize content with unique insights, specific examples, proprietary data, or frameworks that can’t be found through a simple search.

Creating Insight While Maintaining Confidentiality

CMOs often ask: “How do we create insight-driven content without violating client confidentiality?”

Four approaches work consistently:

METHODHOW IT WORKSEXAMPLE THOUGHT LEADERSHIP ANGLEWHY IT WORKS
Pattern aggregationIdentify repeated issues across multiple matters over a defined period“Three trends we are seeing across M&A deals this year”Shows market-wide insight without client specifics
Delta analysisCompare current matters to prior periods to spot changes“What is different about deal risk allocation this year”Positions the lawyer as current and adaptive
Client question miningGroup recurring client questions into broader themes“Questions boards are asking now that they were not last year”Grounded in real concerns and immediately relevant
Risk archetypesCreate anonymized profiles based on common behaviors or risks“The three types of companies most exposed to post-closing disputes”Highly relatable and fully anonymized

Measure What AI Values

Set up Google Analytics to track AI chatbot traffic from ChatGPT, Perplexity, and Copilot. Analyze which content drives referrals from these sources. You’ll see quickly what AI systems consider authoritative enough to cite.

Lens Three: Clarity

Why Clarity Matters More Now

A confused mind is an indecisive mind.

When humans struggle to understand who you help and what you do, AI systems struggle even more. And unlike humans who might dig deeper, AI systems simply move on to clearer alternatives.

Clarity matters for comprehension: Can a stranger quickly answer these four questions?

  1. Who do you help?
  2. What problem do you solve?
  3. Why does it matter?
  4. What should I do next?

The LinkedIn Clarity Test

By Aries uses LinkedIn as a clarity diagnostic because positioning must compress into a single headline. Here’s a real example from recent coaching:

Lawyer A’s headline: “Juris Doctor”

Lawyer B’s headline (same firm): “IP, Privacy & AI Lawyer | Serving Businesses in Privacy, IP & Technology Transactions”

The difference is immediate. The second headline answers: What does this lawyer do? Who do they help? What specific problems?

The Referral Test

Delisi Friday is one of legal’s most connected referral marketers. Recently, a close family member needed a criminal defense attorney for court in Houston the next day.

Delisi searched LinkedIn for “criminal defense attorney Houston.”

Dozens of lawyers appeared. But scrolling through profiles, almost none clearly identified as criminal defense attorneys in their headlines. Some said “Partner.” Others said “Attorney.” Finding someone who explicitly stated they practiced criminal defense in Houston was surprisingly difficult.

If someone who refers legal work professionally struggles to quickly identify the right lawyer because of clarity failures, how can prospects with no legal industry knowledge possibly navigate this landscape?

Four Clarity Frameworks

Based on what actually works:

Industry Focus: “Healthcare M&A Lawyer | Advising Hospital Systems and Private Equity”
Practice Focus: “Employment Litigation Attorney | Defending Wage & Hour Claims”
Industry and Practice: “Real Estate Attorney for Tech Companies | Office Leases & HQ Buildouts”
Practice and Location: “Estate Planning Attorney | Serving Dallas-Fort Worth Families”

What doesn’t work: “Attorney”, “Partner”, “Lawyer”, or “Juris Doctor” without indicating what you do or who you help.

Test Your Clarity

Use this prompt:

Review this [website/bio/profile] as if you are unfamiliar with the firm.

What services are clearly offered?
Who appears to be the ideal client?
What feels compelling or confusing?
What questions remain unanswered?

If AI can’t articulate who you help and what you do, neither can your prospects.

Lens Four: Conversion and Momentum

Visibility isn't conversion. Momentum builds conversations.

Rethinking Conversion

Most firms think about conversion as leads like form fills, phone calls, consultation requests.

By Aries recommends rethinking conversion as a progression:

Familiarity - Recognition - Conversation
DimensionWhat Developing Familiarity Looks LikeWhat Developing Recognition Looks LikeWhat Developing Conversations Looks Like
Primary goalBeing seen repeatedly without frictionBeing associated with a specific ideaCreating openings for dialogue and engagement
Content focusBroad relevance across related topicsNarrow ownership of one idea or riskShared problems, decisions, or moments worth discussing
Messaging styleApproachable, helpful, low stakesOpinionated, consistent, repeatableInviting, reflective, context-aware
Frequency and cadenceHigh consistency, light depthModerate frequency, deeper insightTimely, selective, tied to real moments
Success signal“I see them often”“They are known for this”“This made me think, I should reach out”

This progression matters because experienced legal buyers rarely click and call. They research extensively, verify credentials, read content, and assess cultural fit before ever making contact.

The Momentum Test

Many firms pile on marketing activities without evaluating whether any of them actually create momentum.

Would leads dry up? Would referral sources stop calling? Would anything actually stop working?

If the answer is no, reassess that channel’s value.

Case Study: Our Newsletter Transformation

By Aries used to spend hours each month creating a newsletter recommending articles for legal marketers to read. It performed adequately. Open rates were decent. People clicked.

But we realized: nobody was starting conversations with us about it. People clicked to read other people’s content, then left.

We loaded all our newsletter analytics, website data, and YouTube metrics into ChatGPT and asked: “This newsletter isn’t starting conversations. How do we build more momentum?”

The AI recommended: Stop promoting other people’s content. Focus on your best original work that people might have missed.

We redesigned the newsletter to feature our own webinars, articles, and frameworks.

The results:

Before (Jan.-Aug. 2025)

  • Average open rate: 36-40%
  • Average click rate: 3-4%

After (Sept.-Dec. 2025)

  • Average open rate: 40-46%
  • Average click rate: 4.8-5.4%
  • Most importantly: People started mentioning the newsletter in conversations. They’d reference specific articles. They’d ask about upcoming webinars.

The content created momentum, not just metrics.

Evaluating Your Channels

For each marketing channel, ask:

  • Why does this exist? What’s its specific purpose?
  • Who is the audience? Be specific.
  • Who owns it? And are they equipped to own it well?
  • What evidence supports its existence? What data proves it’s working?
  • What’s the risk if it disappears? What would actually break?

“Because our competitor is on this channel” isn’t a good enough reason.

The Evaluation Prompt

You are evaluating law firm marketing for leadership decision-making in 2026.

For each content item I provide, evaluate how well it serves its audience using these four lenses:
- Visibility  
- Credibility
- Clarity
- Conversion and Momentum

Score each lens from 1-5 (1=not effective, 3=adequate, 5=highly effective). Be conservative.

Return results as a table with: Channel, Content Item, Intended Audience, Intended Purpose, scores for each lens, Brief Rationale, One Improvement Recommendation.

After the table, include 3-5 bullets summarizing strengths, gaps, and priorities.

Write in plain language for firm leaders. Avoid marketing jargon.

Upload your content inventory and let AI evaluate where you’re strong and where gaps exist.

What This Means for Marketing Leaders

The firms that thrive in 2026 won’t be the ones doing the most marketing. They’ll be the ones who understand how their marketing actually functions in an AI-mediated discovery environment.

This requires:

  • Consistent foundational data across every platform where your firm appears
  • Content with genuine insight rather than volume of generic updates
  • Absolute clarity about who you serve and what problems you solve
  • Ruthless prioritization of channels that create actual momentum

The gap between traditional metrics and actual market visibility is widening. The firms addressing this gap now are building market positioning that will compound over time.

The firms waiting for clearer signals are falling behind in ways their current metrics won’t reveal until catching up becomes significantly harder.

Next Steps

By Aries works with law firms to audit their marketing through these four lenses, identify the gaps between current state and AI-era requirements, and build implementation roadmaps that marketing teams can actually execute.

If you’re responsible for marketing leadership at a law firm and you’re uncertain whether your current approach is positioned for how clients actually discover and evaluate legal services in 2026, let’s talk.

The playbook has changed. And the firms that adapt their evaluation frameworks first will capture the opportunities that confusion creates for everyone else.

The post How the Marketing Playbook Has Shifted for Law Firms: A Practical Framework for Evaluating Law Firm Marketing in 2026 appeared first on By Aries.

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By Aries’ Top 5 Articles of 2025 https://byaries.com/blog/by-aries-top-5-articles-of-2025/ Thu, 12 Feb 2026 15:10:31 +0000 https://byaries.com/?p=235780 A quick catch-up on what resonated most with legal marketers and lawyers in 2025 and why. Every year, we look back at what our community actually read, shared, saved, and sent to a colleague with a “this is so us” message. And this year’s top-performing posts told a clear story: Lawyers don’t want more marketing. […]

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A quick catch-up on what resonated most with legal marketers and lawyers in 2025 and why.

Every year, we look back at what our community actually read, shared, saved, and sent to a colleague with a “this is so us” message.

And this year’s top-performing posts told a clear story:

Lawyers don’t want more marketing. They want marketing that works.

Work that feels authentic.
Work they can sustain.
Work they can defend internally with real outcomes.

That’s why LinkedIn shows up more than once on this list. When it’s done well, it’s still the most practical platform for building visibility, credibility, and relationships without turning lawyers into full-time content creators.

Alongside LinkedIn, two other themes kept rising to the top:

Personal branding (because trust is increasingly attached to people, not logos)
Short-form video (because attention is earned faster now, and buyers want to feel your expertise, not just read it)

If you missed any of these articles, this is your sign to bookmark a few and share them with your team or your lawyers who keep saying they don’t know what to post.

Thank you to everyone who read, commented, forwarded, and built something from these ideas. We’re proud to support the legal marketing community, and we’re continuing to work on what comes next.

Counting Down the Top 5 of 2025

5. LinkedIn for Lawyers: Why 99% of Attorneys Fail (And How to Fix It)

Most lawyers don’t struggle on LinkedIn because they lack expertise. They struggle because they post like it’s a résumé or a client alert. This piece shows the fix: clearer positioning, simpler posts, and a repeatable rhythm that builds trust.

4.  Proving ROI for Lawyers: LinkedIn & Law Firm Marketing

If you’ve ever had to defend a social strategy in a room full of skeptics, this one’s for you. We break down how to connect LinkedIn activity to business development signals without overpromising, cherry-picking metrics, or hiding behind vanity numbers.

3. The Power of Personal Branding for Lawyers

Having a personal brand isn’t just for influencers. It means clarity, consistency, and trust. This piece covers how lawyers can show up in a way that fits their personality, their practice, and their firm’s expectations without feeling like they’re performing online.

2. 10 Lawyers on TikTok to Follow Today

Short-form video isn’t a trend. It’s a skill set. This roundup highlights lawyers who are doing it well and shows what legal marketers should pay attention to: pacing, clarity, audience empathy, and content that educates without sounding like a lecture.

1. LinkedIn for Lawyers: 10 Examples of Lawyers Doing Social Media Marketing on LinkedIn Like Pros

Real examples win every time. This post is a proof library for what “good” looks like: approachable expertise, repeatable formats, and posts that build relationships rather than just broadcast credentials.

LinkedIn for Lawyers: 10 Examples of Lawyers Doing Social Media Marketing on LinkedIn Like Pros

Final Thoughts

If you take one lesson from this list, make it this:

The best legal marketing content doesn’t try to sound impressive. It tries to be useful.

Useful to the buyer.
Useful to the lawyer who has five minutes.
Useful to the marketer who has to justify the work.

If you want to go a step further, use this list as a planning tool: pick one article to share internally, one to turn into a quick training moment, and one to use as inspiration for your next month of content.

Which of these would you save, and what topic would you like us to tackle in 2026?

The post By Aries’ Top 5 Articles of 2025 appeared first on By Aries.

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Beyond the Bot: AI Trends for Client-Centric Legal Marketing in 2026 https://byaries.com/blog/ai-trends-client-centric-legal-marketing-2026/ Thu, 05 Feb 2026 15:58:09 +0000 https://byaries.com/?p=235746 In the legal industry, we often obsess over how we should be using AI to optimize our internal workflows. But a recent shift in the data suggests we are overlooking a key question. Success in 2026 won’t be defined by how firms use AI, but by how well they understand how their clients are using […]

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In the legal industry, we often obsess over how we should be using AI to optimize our internal workflows. But a recent shift in the data suggests we are overlooking a key question. Success in 2026 won’t be defined by how firms use AI, but by how well they understand how their clients are using it.

According to a report from Harvard Business Review visualizing the shift from 2024 to 2025, the public’s relationship with AI has undergone a transformation. Users are moving away from technical tasks like data editing and content creation. Instead, they are turning to AI for personal and professional support.

AI Use Is Changing (Fast)

They are using AI for therapy, for organizing the chaos of their lives, and for finding a sense of purpose. For legal marketers, this is a roadmap. To connect with prospects in 2026, we must move beyond the efficiency narrative and meet clients in these high-value human spaces.

Here are four trends your firm needs to capitalize on to remain a human-first leader in an automated world.

Counselor > Closer
Order > Chaos
Strategy > Generic Info
Purpose > Promotion

1. Be a Counselor, Not Just a Closer 

The data is clear that there’s a surge in people using AI for therapy and companionship. While I’m not suggesting lawyers should act as therapists, there is a deep lesson here: clients are looking for a listener.

For decades, legal marketing has led with aggression – the fighter, the bulldog, the winner. But in 2026, that language is fading in favor of counseling and partnership.

Your messaging needs to communicate “I hear you” just as much as it says “I advocate for you.” Let’s be honest: the machine can answer a lot of questions. But AI cannot build a relationship. You need to be the human connection that bridges the gap between the prospect’s problem and your legal solution.

2. Sell Order as the Antidote to Chaos

The second major trend is people using AI to organize their lives. My takeaway from this is simple: people are completely overwhelmed. They are using AI to create order from the chaos of their daily routines, and that includes their professional lives.

If your firm offers services in areas like business formation, governance, regulatory compliance, employment law, or corporate contracting, you need to realize that your product isn’t actually a legal document. Your product is organization.

Stop just selling the legal service. Sell the peace of mind that comes from getting a professional house in order. Instead of marketing a Standard Operating Agreement, market the Conflict-Free Business Foundation. Position yourself as the person who silences the noise.

Update Your Messaging for 2026

3. Provide Strategy Where Algorithms Fall Short

The era of using AI solely as a Google replacement is ending. We are seeing AI now being used to consult on much more complex use cases. This means your top-of-funnel generic legal content won’t cut it anymore because a basic bot can already generate it.

To stand out in 2026, your content needs to pivot toward nuance and strategy. Tell the stories that help a client understand why their situation is unique.

Generic AI tools or legal bots are great at rules, but they struggle with exceptions. Write about the nuances and the strategic pivots that only a seasoned lawyer can identify. Explain why a one-size-fits-all AI prompt isn’t enough for their particular legal issue.

4. The Authenticity Premium: Marketing for Purpose

Finally, people are using AI to help them find purpose. This means clients are increasingly spending their budgets with firms that stand for something, firms that align with their own personal values.

In 2026, the firms that win will be those with true differentiators. This means being vocal about your mission statements and sticking to your values, such as sustainability, DEI, and women’s initiatives, even when those topics fall out of popular favor. 

Being true to these values and marketing them regularly allows you to connect with clients who are looking for more than just a transaction; they’re looking for a partner who shares their worldview.

In 2026, clients aren’t transactional.
They’re relationship-focused.

The Bottom Line: Relationships Over Transactions

If the HBR data tells us anything, it’s that clients aren’t transactional. They are relationship-focused. AI is a powerful tool, but its rise has highlighted exactly what it cannot do: provide genuine human connection.

By meeting your clients where they are – seeking order, looking for a listener, and searching for purpose – you aren’t just a lawyer; you’re a necessary part of their life’s structure.

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Why Perspective-Driven Thought Leadership Is the Antidote to AI Slop https://byaries.com/blog/why-perspective-driven-thought-leadership-is-the-antidote-to-ai-slop/ Thu, 15 Jan 2026 19:39:18 +0000 https://byaries.com/?p=235734 AI has made it easier than ever to produce content that is technically correct and strategically useless. We have all read summaries, overviews, and “recent developments” alerts that say nothing a client could not find elsewhere. That is not a future risk. It is already happening. We are all walking through a content landscape that […]

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AI has made it easier than ever to produce content that is technically correct and strategically useless.

We have all read summaries, overviews, and “recent developments” alerts that say nothing a client could not find elsewhere.

That is not a future risk. It is already happening.

We are all walking through a content landscape that feels increasingly like a vast and hollow corridor. It’s technically perfect, but it lacks warmth and any sign of human life. This silence is deafening. Our job is to fill that silence with the sound of a clear, confident voice. 

The real problem? When lawyers use AI, they don’t realize it’s neutral. It lacks judgment and has no lived experience or accountability. AI cannot take a position, because it doesn’t have one.

This is why perspective-driven thought leadership matters more now than it did five years ago.

“When a lawyer takes a clear stance, explains how they see risk evolving, or shares how nuance plays out in practice, the content immediately signals something AI cannot replicate: perspective, and sometimes even conviction.”

And perspective is not just what makes content memorable to human readers; it is increasingly what makes content visible to AI search engines.

The GEO Shift: Why AI Search Rewards Perspective Over Information

Here is the one sentence most law firms haven’t internalized yet: The place where people find legal expertise has moved from a list of links to a single, cited answer.

AI search queries now average 23 words compared to Google’s traditional 4-word standard, and platforms like ChatGPT now have more than 400 million weekly users. These users are not clicking through link lists. They are reading AI-generated answers that synthesize information and cite a handful of authoritative sources.

This is a fundamental market shift that changes the value of a lawyer’s time. When lawyers take a complex area of law and synthesize it into something actionable and applicable, they are doing two things at once: providing value to the client and creating a citation-worthy source for AI.

Perspective-driven thought leadership is so powerful because it leverages what lawyers already do best, synthesizing and taking a position, by amplifying it through AI-generated answers, using their own words as the source.

Research shows that content featuring original statistics, expert quotes with attribution, and clear point-of-view claims sees 30-40% higher visibility in AI responses.

Neutral content gets ignored, while perspective-driven, data-backed content gets cited.

Definitions

Generative Engine Optimization (GEO): The practice of optimizing content for AI platforms such as ChatGPT, Perplexity, Claude, and Google’s AI Overviews.

Traditional SEO: The practice of focusing on keyword rankings and click-through rates to ensure your content is visible in search engines. 

What AI Can Do vs. What Only Lawyers Can Do

The distinction is not subtle.

AI Can Easily ProduceOnly Lawyers Can Provide
Summaries of legal changesInterpretation of how those changes affect real decisions
Neutral explanations of rulesJudgment about what actually matters and what does not
Generic “best practices”Insight shaped by enforcement, negotiation, and consequences
Content that sounds polishedContent that reflects accountability and experience

AI can summarize a regulatory update in seconds, but it cannot tell a client which provision will become the enforcement priority six months from now, or which compliance gaps create the most exposure in practice. Only someone who has negotiated those deals, defended those audits, or watched enforcement patterns evolve can do that.

And increasingly, only that kind of content gets cited by AI. 

When a firm publishes neutral content, it’s not just a strategic miss; it’s invisible labor. It’s the time of a busy partner and a resource-strapped legal marketer spent crafting a perfectly safe message that lands with a quiet thud in an ocean of identical posts. You worked hard for silence; perspective is the path to a clear signal.

Using AI wisely means understanding what it cannot do and doubling down on the human elements that matter.

The AI Slop vs. Insight Framework: A Practical Evaluation Tool

Need help identifying if your content meets muster? Before publishing any thought leadership content, run it through this diagnostic framework:

Dimension 1: Claim Type

AI Slop:

  • Makes broad, unverifiable generalizations
  • Uses hedging language throughout (“may,” “could,” “might”)
  • No specific data or evidence

Perspective-Driven Insight:

  • Makes specific, falsifiable claims backed by data
  • Takes a clear position, even if it limits appeal
  • Includes at least one concrete statistic or referenced study

Example:

❌ AI Slop: “Companies should be aware that data privacy regulations are evolving and may require updates to compliance programs.”

✅ Insight: “Based on 40 enforcement actions we reviewed from 2026, regulators are now citing the gap between documented policies and actual data handling practices in 73% of consent decree violations, not the absence of policies.”

Dimension 2: Pattern Recognition

AI Slop:

  • Repeats what is already public knowledge
  • Makes no connection between disparate facts
  • Provides no predictive value

Perspective-Driven Insight:

  • Identifies trends most practitioners have not noticed
  • Connects enforcement patterns to business impact
  • Provides forward-looking guidance

Example:

❌ AI Slop: “Recent SEC guidance addresses cryptocurrency disclosure requirements.”

✅ Insight: “The SEC’s March 2025 guidance appears narrow and focused on crypto disclosures. But when read alongside three recent enforcement actions in traditional securities, we are seeing a pattern: the SEC is redefining what counts as ‘material’ digital asset exposure, and most CFOs are using the old framework.”

“Insight is not found in a Wikipedia entry. It is the ability to connect two dots a mile apart, one is the fine print in a statute and the other is the nervous expression on a client’s face during a complex negotiation. That is three-dimensional analysis. Whereas, AI only sees a flat page. Be more human.

Dimension 3: Structure and Citability

AI Slop:

  • Uses long paragraphs with buried takeaways
  • Follows no clear hierarchical structure
  • Makes claims without attribution

Perspective-Driven Insight:

  • Leads with a 40-60 word direct answer to the core question
  • Uses clear hierarchical headings (H2/H3 structure)
  • Includes inline citations and attributed statistics

Research shows that content with clear formatting, such as headings, bullets, tables, is 28-40% more likely to be cited by AI engines. Beyond AI visibility, structured content makes complex legal analysis accessible to the clients who need it.

Example:

❌ AI Slop: “There are various considerations when implementing privacy controls, and companies should evaluate their specific circumstances in light of the regulatory landscape and internal risk tolerance, among other factors that may be relevant depending on industry vertical and data processing activities.”

✅ Insight (First 60 words): “Privacy program effectiveness depends less on policy documentation than on operational alignment. In our analysis of 50 data breach investigations, companies with board-approved privacy policies still faced enforcement 68% of the time when their engineering teams bypassed those controls in production. The gap between governance and execution is where most exposure lives.”

Dimension 4: The Perspective Test

Before publishing, ask:

  • Could this have been generated by a competent AI with no context? If yes, it probably was or will be assumed to be.
  • Does this piece reveal how this lawyer thinks, or just what they know? Knowledge is a commodity now, but thinking is not.
  • Is there a clear stance, or is everything framed as neutral and safe? Perspective stands out; neutral content disappears.
  • Would a client quote this back to us in a meeting? If they do not remember it, they will not value it.
  • Does this content include specific data points that AI can cite? Adding at least one specific statistic to every major claim creates a 40% visibility boost in AI search results.

If the answer is yes to the first question and no to the rest, the content will blend into the noise.

Example: AI-Safe vs. AI-Proof Thought Leadership in Action

AI-Safe (Forgettable)

“Recent developments in data privacy law require companies to review their policies and procedures to ensure compliance.”

This is accurate. It is also indistinguishable from hundreds of AI-generated posts published this week. ChatGPT will not cite it, and clients will not remember it.

AI-Proof (Perspective-Driven and Citation-Worthy)

“Most companies believe their data privacy risk is controlled because they have updated their policies.

In enforcement actions, that belief is rarely what regulators focus on. According to our review of 60 FTC consent decrees from 2023-2024, 82% of violations involved documented policies that were technically compliant—the problem was operational drift.

What matters is whether the business’s actual practices align with those policies. We find this gap in 7 out of 10 privacy programs we review, even among well-intentioned companies.

This documentation-versus-reality disconnect is becoming one of the most common sources of exposure in privacy enforcement.”

Why this works:

  • Clear stance backed by data
  • Pattern recognition from actual casework
  • Signals experience through specific client work
  • Judgment about what matters most
  • Specific statistics that AI engines can cite (82%, 7 out of 10)
  • Direct answer structure upfront

AI can assist with structure, but conviction requires human judgment. AI search engines are increasingly designed to cite that conviction, not summaries.

From Source to Destination: Building Trust in an AI-Saturated Market

Wayne Pollack, founder of Law Firm Editorial Services and Copo Strategies, frames the challenge bluntly:

“The key to standing out in this new world of AI slop masquerading as thought leadership is to be THE DESTINATION, not A SOURCE, for content that provides the insights and guidance your clients need to help them work through their legal and business issues.

People go straight to The Wall Street Journal, their favorite podcasts, their preferred creators on YouTube or Substack, etc., when they want information from trusted sources. The Wall Street Journal’s subscribers don’t search Google or ChatGPT for ‘top business publications.’ With a bit of strategy and a whole lot of execution, you can be your target audience’s Wall Street Journal for the kind of work you do.

Create content, network, speak, get publicity—do whatever you have to do to make a favorable first impression on members of your target audiences that compel them to look you up, follow you, and subscribe to your content offerings. Then, consistently provide them with relevant, valuable, and compelling content that convinces them that there’s no better source of this information than you.

Don’t wait for your target audiences to swim across the AI slop-filled thought leadership content pool to find you. Make them want to climb out and find you on the pool deck.”

Being one of many sources clients might stumble across in a search is no longer viable. Generic content, even if technically correct, gets lost in an ocean of AI-generated material that says the same thing in slightly different words.

Becoming the destination means clients do not search for you because they already know where to find you. They subscribe, follow, and refer colleagues to your content because it consistently delivers something they cannot get anywhere else.

This is the power of building a brand and being the source. Not just the source to your clients, but the source to AI search engines.

Why This Matters for Law Firm Marketing Strategy

Most law firms are still optimizing for keyword rankings in a world where the top search result may not even be a clickable link anymore.

The firms that will capture client attention are not focused on publishing more content. Instead, they are focused on creating insightful perspectives that are citation-worthy. This is content that AI platforms recognize as authoritative enough to cite when answering legal questions, and your clients find valuable enough to share with others.

What makes content citation-worthy and share-worthy?

  • Specific data and statistics: Content with specific numbers instead of qualitative descriptions.
  • Expert attribution: Adding credible references, academic citations, and links to authoritative sources. (Note: We did this here with our quote from Wayne Pollack.)
  • Clear point of view: Expert judgment gets cited; neutral explanations get passed over.
  • Structured formatting: FAQ formats and hierarchical content structure perform exceptionally well because they match how users query AI systems.

This is already happening. 89% of B2B buyers now use AI tools during the purchasing process, according to Averi. If your firm’s expertise is not showing up in AI-generated answers, you are invisible to the majority of your market.

Reframing the AI Conversation for Law Firms

What used to work in law firm thought leadership won’t get you where you want to be in 2026 and beyond.

Updates that merely restate a development. Alerts that provide no guidance. Posts that say what happened but not what it means.

This type of content was already forgettable. AI just made it easier to produce at scale, which paradoxically makes it easier for clients to ignore.

The firms that will stand out are not the ones publishing more. They are the ones publishing clearer thinking.

In a market where everyone is using the same AI tools, you have two choices. You can join the crowded line of firms using the AI tool to churn the slop, or you can use it to help you dig down to the hard, unshakeable bedrock of your conviction. The content you publish will show which path you chose.

Ready to move from being a source to becoming the destination? The lawyers who treat thought leadership as a core part of client service, not a marketing obligation, will own the attention that matters. And increasingly, they will own the AI citations and become the source, which matters even more.

Start by asking: If ChatGPT were answering a question in your practice area, would it cite your content? If not, stop writing summaries and start sharing judgment.

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The Real AI Shift: From Doing the Work to Orchestrating It https://byaries.com/blog/the-real-ai-shift-from-doing-the-work-to-orchestrating-it/ Thu, 11 Dec 2025 17:17:43 +0000 https://byaries.com/?p=235696 A bit ago, the By Aries team was coaching a senior business development manager at a large global law firm. Her job includes building individual business development plans for lateral partners joining the firm. Before we started working together, she described what that process looked like. She’d spend hours buried in her office doing research. […]

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A bit ago, the By Aries team was coaching a senior business development manager at a large global law firm. Her job includes building individual business development plans for lateral partners joining the firm. Before we started working together, she described what that process looked like.

She’d spend hours buried in her office doing research. Pulling together market intelligence, analyzing the partner’s practice area, reviewing their book of business, identifying cross-selling opportunities. All of this just to build a skeleton of a plan. Then she’d finally get in a room with the lawyer and walk them through it, and they’d react, push back, add context she didn’t have, and reshape the whole thing.

The prep work was the bottleneck. The actual strategic conversation was the valuable part. But she couldn’t get to the conversation without doing the prep work first.

The Real AI Shift: From Doing the Work to Orchestrating It

Now she uses CustomGPTs to build that skeleton. The research, the initial structure, the first draft of strategic recommendations. What used to take her a full day now takes a fraction of that. But here’s what actually changed: she’s not buried in her office anymore. She’s in the room with lawyers, having conversations, gathering insight, and building relationships.

She recently shared this approach with a roundtable of CMOs. Most of them had never heard of anyone doing this.

That gap tells us something important about where legal marketing is right now. And it’s not a technology gap. It’s a mindset gap.

The Shift From Doing to Orchestrating

The Shift From Doing to Orchestrating

When most people talk about AI adoption, they talk about efficiency. Faster turnaround. More output. Doing the same work in less time.

But that framing misses the bigger transformation.

The real shift isn’t about doing your current job faster. It’s about changing what your job actually is.

Think about what our BD manager’s role looked like before: researcher, analyst, document builder. She was producing deliverables. Now think about what her role looks like after: strategist, facilitator, relationship builder. She’s orchestrating outcomes.

The deliverable (the BD plan) still exists. But she’s not the one building it from scratch anymore. She’s the one shaping it, refining it, and most importantly, using it as a tool to have better conversations with the lawyers she supports.

This is what an AI-ready team looks like 18 months from now. The mundane, repetitive work gets handled by GPTs, agents, and automated workflows. The humans orchestrate. They review, they refine, they build relationships, they extract insight from subject matter experts, they hold lawyers accountable to business development commitments.

The biggest challenge in legal marketing has always been getting information out of lawyers. They’re busy. They don’t have time for marketing. You have to physically get them in a room and pull the insight out of them so you can turn it into something marketable.

Imagine if your team had more time to do exactly that. Less time buried in research and document production. More time in strategic conversations. More time building the relationships that actually drive business development forward.

That’s not a productivity gain. That’s a role transformation.

If You’re the One Leading This Change

If you’re a CMO or marketing leader reading this, you might be thinking: “This sounds great, but I can’t even get partners to approve a website update without three rounds of revisions. How am I supposed to drive AI transformation?”

Fair. The political reality of law firms is real. Partner resistance, risk-averse management committees, tools that get approved but are so locked down they’re useless for actual strategic work. We’re working with a CMO right now whose firm gave her an AI tool that can’t access the web or provide the kind of insight she actually needs. The technology exists, but the organizational willingness to use it doesn’t.

Here’s what we’ve seen work: stop trying to win the argument with logic alone. Start showing them what their competitors are doing.

This might look like a roadshow presentation that benchmarks your firm’s AI adoption against peers. It might mean surfacing what marketers at competitor firms are sharing in webinars and at conferences about their own AI initiatives. It might mean pushing partners to attend roundtables where they’ll hear from their peers directly, or sending them podcasts where managing partners at other firms discuss how they’re leading AI transformation.

The goal is to plant seeds. Make the status quo feel uncomfortable. Help the management committee see that standing still is actually falling behind.

This is often a longer play than a single presentation. It might involve bringing in outside consultants who can speak to industry-wide trends with more authority than an internal team. It might mean commissioning an audit that benchmarks your AI capabilities against the market. It might mean strategically exposing decision-makers to information from sources they trust more than their own marketing department.

None of this is fast. But it works. The firms that are moving on AI adoption didn’t get there because someone made a compelling deck. They got there because leadership became convinced that the risk of inaction was greater than the risk of change.

Your job isn’t just to advocate for AI. It’s to change the information environment around the people who make decisions.

Why This Shift Is So Hard

Law firms have deep institutional muscle memory that resists change of any kind. AI just inherits all of that baggage.

We see this pattern constantly, even in contexts that have nothing to do with AI. A marketing director proposes reallocating sponsorship dollars away from events where partners consistently don’t show up. The data supports it. The logic is clear. But certain partners have relationships with certain organizations, and those relationships matter more than the ROI analysis.

The sponsorships stay.

This same dynamic plays out with technology adoption. Marketing teams that can’t update the website without partner approval on every word. Business development initiatives that die in committee. Investments that get delayed for years because no one wants to be the one who pushed for something that failed.

When AI enters the conversation, the stated objections are usually about ethics, confidentiality, or quality control. Those concerns are legitimate. Lawyers do have professional obligations around supervising work product.

But there’s another dynamic that doesn’t get said out loud often: AI makes workflows more visible. It creates accountability. And if some lawyers already don’t review their own work as carefully as they should, AI doesn’t create that problem. It just makes it harder to ignore.

That’s a harder conversation to have than “we’re concerned about confidentiality.”

The Humility Piece

Here’s something we’ve learned from using AI in our own work at By Aries, and it’s not what you’d expect.

One of the best use cases for AI isn’t producing content faster. It’s challenging our own assumptions.

We’ll put together a strategy we’re confident in, then ask AI to poke holes in it. Find the gaps. Identify assumptions we’re making about our audience or our ideal client that we haven’t examined. Show us where our technical knowledge is more sophisticated than the average buyer of our services, and where we need to make it more accessible.

It’s humbling. We all want to believe we’re thorough, that we’ve considered every angle before we walk into a room with a recommendation. And then AI points out something obvious that we overlooked.

There’s nothing more professionally uncomfortable than sitting in a meeting and having someone raise a legitimate objection you hadn’t considered. Having to say “I hadn’t thought of that” or “let me get back to you” when the gap was avoidable.

AI doesn’t eliminate that possibility. But it dramatically reduces it. You can stress-test your thinking before you’re in the room, not during the meeting itself.

Now, a caveat: AI can be biased. It has blind spots. It’s not an oracle. But used well, it provides perspectives you wouldn’t have generated on your own. And that makes your work stronger.

This isn’t about outsourcing your thinking. It’s about pressure-testing it.

Where to Start: The Friction-First Framework

When someone tells us they want to start using AI but don’t know where to begin, we ask them one question:

What’s the work you hate doing?

Not the strategic work. Not the relationship-building. The tedious, repetitive, soul-draining work that bottlenecks everything else.

People always know the answer immediately. Chambers submissions. RFP responses. Experience database updates. The prep work that has to happen before the real work can begin.

Once you’ve identified that friction point, here’s how to move forward:

Step 1: Map the process.

Write down every step involved in completing that task. Not the high-level version, but the actual sequence.

Take Chambers submissions as an example. You receive the request. You identify which matters to submit. You determine how to evaluate which matters are worth including. You figure out who needs to give client approval. You schedule time with lawyers to get their input. You draft the summaries. You get them reviewed. You compile and submit.

Most tedious tasks are actually multi-step workflows. You can’t figure out where AI helps until you’ve mapped what help would even mean at each stage.

Step 2: Identify where AI can fit.

Look at each step and ask: could AI assist here?

Maybe AI scans the experience database to surface potential matters worth submitting. Maybe it drafts initial meeting agendas for lawyer conversations. Maybe it creates first-draft summaries based on matter descriptions that lawyers then review and refine. Maybe it pulls contact information from the CRM to identify who needs to approve client mentions.

Not every step will benefit from AI. Some steps require human judgment, relationship navigation, or institutional knowledge that AI doesn’t have. That’s fine. You’re looking for the steps where AI can reduce friction, not replace the whole workflow.

Step 3: Define your inputs and outputs.

Before you build anything, get clear on what information you need to gather (inputs) and what the deliverable should look like (outputs).

Is the output a list of potential matters? A first draft of a submission? An agenda for the kickoff meeting with lawyers? An outline that structures the final document?

Getting specific about the output shapes everything else. A tool that produces “a draft” is too vague. A tool that produces “a 200-word matter summary including client name, practice area, key outcomes, and why this matter demonstrates excellence” is something you can actually build and evaluate.

Step 4: Build and test.

Now you can decide what technology fits. Is it a CustomGPT with specific instructions for this workflow? Is it Copilot features within your existing tools? Is it an integration between your CRM and a drafting tool?

Start small. Build for one specific use case. Test it with one person on your team. Refine based on what actually works. Then expand.

The mindset shift follows the practical value. When someone experiences AI actually solving a problem they hate dealing with, they stop being skeptical. They start looking for the next friction point to address.

The Competitive Reality

One more thing worth saying directly: your competitors are already doing this.

When we need to convince skeptical partners about AI adoption, we don’t lead with abstract arguments about innovation. We show them what competitor firms are doing. The webinars their peers are presenting. The ALM research on AI adoption in the legal industry. The Thomson Reuters surveys showing where the industry is heading.

A marketer equipped with AI can do competitive intelligence faster, build deeper research on prospects, draft better pitches, and get into the mindset of the client more effectively than a marketer without those tools.

When firms restrict their marketing teams from using AI, they’re not protecting the firm from risk. They’re handicapping their marketers in a competition where the other side isn’t similarly constrained.

And this gap compounds. The firms building AI capabilities now are developing institutional knowledge that will be very hard to catch up to later. The best marketing talent (the people who want to learn these skills) will eventually leave for places that let them use them.

The objection we hear sometimes is: “AI can’t replace me, so I don’t see why I should learn it.”

That’s the wrong perspective. The question isn’t whether AI replaces you. The question is whether you’re using it to become irreplaceable.

What Becomes Possible

Picture your team 18 months from now, assuming you get this right.

Your people aren’t buried in research and document production. They’re orchestrating AI tools that handle the first drafts, the data synthesis, the repetitive analysis. They spend their time on what actually requires human judgment: building relationships with lawyers, extracting insight, holding partners accountable to business development commitments, shaping strategy.

The work that comes out of your department is higher quality because there’s actually time to do the prep work well. Lawyers are more engaged because marketers have bandwidth to get them in the room and have real conversations instead of chasing them for input on documents built in isolation.

Marketing stops being seen purely as a cost center and starts being recognized as a strategic function. Because your team is doing strategic work, not just producing deliverables.

That’s the shift. Not “we use AI now.” But “we work differently now.”

Moving Forward

Building this capability isn’t complicated, but it does require intention. You need governance so people know what’s safe to use and how. You need practical training that connects AI to real workflows, not just abstract prompting exercises. You need someone accountable for building and maintaining prompt libraries. And you need early wins that show skeptics what’s possible.

If you want help building that systematically, for yourself or for your team, that’s what our AI enablement program is designed to do. Not just literacy (understanding what AI can do) but fluency (knowing how to apply it to your actual work in ways that change what you’re capable of).

The firms that figure this out will have marketing teams that are faster, more strategic, and more competitive. The firms that don’t will watch their best people leave and their competitors pull ahead.

The transformation is available. The question is whether you’re ready to make the shift.

The post The Real AI Shift: From Doing the Work to Orchestrating It appeared first on By Aries.

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Networking for Lawyers – Tips to Attract High Value Referrals & Clients https://byaries.com/blog/networking-for-lawyers-tips-to-attract-high-value-referrals-clients/ Tue, 04 Nov 2025 08:00:00 +0000 https://byaries.com/?p=235671 Introduction: Why Lawyer Networking Still Drives the Legal Industry Let’s get real: most lawyers think they’re “networking” when they show up at a rubber-chicken dinner, exchange a few business cards, and hope for the best. That’s not networking. That’s loitering with name tags. In the legal profession, ongoing networking is essential, not just for meeting […]

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Introduction: Why Lawyer Networking Still Drives the Legal Industry

Let’s get real: most lawyers think they’re “networking” when they show up at a rubber-chicken dinner, exchange a few business cards, and hope for the best. That’s not networking. That’s loitering with name tags.

In the legal profession, ongoing networking is essential, not just for meeting new people, but for exploring practice areas, understanding firm culture, and building relationships that can benefit your career. Reputation and client acquisition in law often depend on the power of word of mouth, as satisfied clients and colleagues refer others based on trust and results. However, many people struggle with networking due to feelings of awkwardness and anxiety, which can make it challenging to fully engage in these opportunities.

The truth is, the legal industry still runs on relationships. But the way clients and referral sources decide who gets their work has completely changed, and word of mouth now plays a major role in shaping those decisions. If you think your credentials alone are enough, you’re probably losing business to someone with less experience but more visibility. For more on how legal marketing impacts this shift, see How Big Law Actually Gets Clients.

The Business Case for Networking as a Lawyer

Networking isn’t “sales.” It’s reputation insurance. Most sophisticated buyers of legal services ask around before hiring. If your name isn’t coming up in those conversations, or worse, they can’t find anything about you online, you’re invisible. Seeking advice from peers, mentors, and industry contacts is invaluable for understanding how to build a strong reputation and expand your network.

Here’s the uncomfortable gap: many firms are full of brilliant lawyers who have no digital footprint beyond a sterile bio. The idea that “the firm brand” will carry us is a dangerous myth. Effective networking can directly impact a firm’s revenue by increasing visibility and attracting more clients through stronger relationships and targeted outreach. For a reality check, read The Power of Personal Brand for Lawyers.

Understanding the Different Types of Networking in Law

Law firm business development can feel like a mystery to many lawyers. But the key to generating consistent high-value clients is knowing how to master these three types of networking to build deeper relationships with your clients and referral sources:

Traditional Networking works when you show up with a plan. Bar associations, law school alumni events, or client industry groups like the ACC are valuable, but only if you do more than stand in the corner. Connections formed during law school can be leveraged for career development and job opportunities. Your local bar association is a great place to make connections nearby, while getting involved in larger bar association events like serving in bar sections can be a great way to build a national network. For example, following up with a new contact after an event with a personalized email can turn a brief introduction into a lasting professional relationship. Most people attending networking events share the same goal of making connections and establishing relationships, which can make these events less intimidating and more productive.

Referral Marketing is about building deliberate, mutually beneficial relationships with professionals who can send you business. But don’t expect your referral sources to know who your ideal client is or your ideal type of work if you don’t share it with them. Spend time building these relationships, so they know exactly the the type of work they should send your way and you can do the same in return. If you don’t treat referral partners like prized clients, don’t be surprised when they forget your name.

Digital Networking is not “optional homework.” It’s the modern handshake. If you can’t be found online, or worse, your LinkedIn looks like a ghost town, you’re handing work to someone else. Social media can be one of the easiest ways for attorneys to establish their personal brands and communicate them to a larger audience to build new relationships. To be effective, you need to be focused on building a consistent online presence. But long-term success requires consistency and commitment to be accessible, which can lead to burnout. For help avoiding burnout, see How to Build a Digital Network Without Burnout.

Law Firms and Networking: The Organizational Perspective

Networking isn’t just an individual sport. It’s a team effort that can transform the trajectory of an entire law firm. When law firms take a strategic approach to networking, they don’t just rely on individual rainmakers; they build a culture where every lawyer and business development professional is empowered to build relationships that matter.

By actively participating in networking events, joining professional organizations, and engaging with other professionals in the legal industry, law firms can boost their visibility and establish themselves as go-to authorities in their practice areas. This isn’t about collecting trophies for the firm’s website, it’s about creating real connections that lead to new business, stronger referral sources, and a reputation that attracts both clients and top talent.

Business development professionals play a crucial role here, acting as the architects of the firm’s networking strategy. They help align networking efforts with the firm’s business development goals, ensuring that every handshake, LinkedIn post, and bar association event is moving the needle. Leveraging social media platforms and tapping into local bar associations can help law firms reach potential clients and other lawyers who might otherwise be out of reach.

The bottom line? When law firms treat networking as an organizational priority, they create a flywheel of opportunity, one that drives client satisfaction, new business, and long-term growth. But at the end of the day, a rising tide lifts all boats, and a lawyer willing to invest in building relationships will help lift the firm, which makes them highly valuable to their firms.

Networking for Lawyers – Tips to Attract High Value Referrals & Clients

Building Relationships with Professionals Outside of Legal

Some of the most valuable referrals you’ll ever get won’t come from another lawyer. They’ll come from professionals in adjacent industries who work with your ideal clients every day—accountants, financial advisors, consultants, bankers, real estate brokers, and even executive coaches. Seek out professionals who share the same interest as your clients, as connecting over shared interests can lead to stronger, more meaningful relationships.

To connect with them, think beyond “legal networking” and instead focus on “industry networking.” Attend industry-specific conferences your clients attend, not just legal ones. Offer to share a quick CLE or educational session tailored to their field. When you meet someone, look for ways you can help their clients, not just how they can help yours.

The best part? Professionals outside of legal often aren’t inundated with requests from attorneys. If you become a trusted legal resource for them, you’ll stand out immediately. This is where your LinkedIn content and thought leadership become powerful, they keep you visible to these professionals long after the first introduction. Connecting with more people in adjacent industries can also open doors to unexpected opportunities and expand your professional network even further.

Build Relationships with Your Business Development Department

This may sound self-serving, but our team worked in law firms for many years before we worked on the agency side. We’ve seen first hand how the lawyers who build relationships with the business development professionals in their firms often get the best results. When your business development department knows your clients, your practice, and your goals, they are far more likely to be successful in supporting you in your business development efforts. The business development department can be especially helpful in identifying new opportunities and providing support for your networking efforts, making it easier to connect with prospects and build valuable relationships.

The Truth: Successful business development involves understanding the unique needs of clients and creating personalized strategies to meet those needs effectively. This is where the business development professionals at your firm can help you.

How to Network Without Feeling Salesy or Inauthentic

Stop pitching. Start asking questions. The lawyers who win at networking are curious, not credential-dropping machines. Position yourself as a problem-solver, not a walking resume. Many professionals avoid hard selling during networking events to prevent making others uncomfortable, focusing instead on building genuine connections.

Let’s face it. Nobody cares about your recent Chambers Ranking unless you make that relevant to them. Remember that basic conversation means it’s not just about you, but most about them. Effective networking involves listening as much as speaking; meaningful connections are built through balanced conversations where both parties have the opportunity to share and listen. Ask questions, get curious, and challenge yourself to get out of work mode and into human mode when connecting with others. Developing relationships is about connecting over more than just work, and those who master the art of conversation are often the most successful. To develop a personal brand, lawyers should focus on building relationships that count, rather than just swapping business cards.

Your content can do the talking for you. A steady stream of thoughtful LinkedIn posts and insights makes follow-up conversations natural instead of awkward. Here’s how: How to Leverage LinkedIn for Business Development.

Informational Interviews: Unlocking New Opportunities

If you think informational interviews are just for law students or job seekers, think again. For lawyers and law firms, these conversations are a goldmine for building relationships, uncovering new practice areas, and sharpening your personal brand.

An informational interview is simply a chance to talk shop with another attorney or professional, no pressure, no pitch, just a genuine exchange of insights. Whether you’re exploring a new practice area, considering a career pivot, or looking to expand your network, these interviews can provide practical tips and open doors you didn’t even know existed.

For law firms, encouraging attorneys to conduct informational interviews can help build relationships with potential clients, referral sources, and even future hires. It’s also a subtle way to position your firm as a thought leader when you’re the one asking smart questions, people remember you.

The best part? Informational interviews are low-stakes but high-reward. They can lead to collaborations, referrals, or even new business down the line. So, don’t be shy about reaching out to attorneys in other practice areas, firms, or industries. Every conversation is a chance to learn, connect, and lead.

Where Lawyers Should Network for High-Value Referrals

Industry Conferences and Events: Don’t treat them like free travel with CLE credit. Warm up the room in advance. Speak if you can; it’s the fastest way to be remembered. Social events at these conferences are also key places for networking. Most law firms prioritize attending industry conferences and social events to expand their networks and generate new business opportunities. See Dominating Conferences with Digital Networking for tactics.

Professional & Industry Associations: Pick the ones where your clients actually spend time. Stop joining random groups just to pad your resume.

Online Networking Groups: Find your digital communities, like LinkedIn groups, niche forums, and newsletters where your clients and referral partners hang out.

Need help? Check out this ChatGPT prompt from Orbit Media that helps you find your “watering holes” or BD opportunities using AI.

The LinkedIn Advantage for Lawyer Networking

LinkedIn isn’t just a digital business card. It’s your storefront, your megaphone, and your credibility all rolled into one. If your profile reads like a copy-paste of your CV, you’re doing it wrong. We have written at length about how lawyers can use LinkedIn to advance their business development efforts. An optimized LinkedIn profile can significantly increase client inquiries, turning online interest into real business opportunities. Effective marketing strategies include building a strong online presence and creating content that resonates with your audience.

Start here: Build the Perfect Profile for LinkedIn and 10 Examples of Lawyers Using LinkedIn Like Pros.

Ready to dominate the Conference season? See this video.

Networking Strategies for Different Lawyer Personalities

It’s so important to do marketing that feels authentic to you. As the old adage says, “Be yourself, everybody else is taken.” This is true when it comes to networking too. When you aren’t comfortable, it shows. So, do what feels authentic to you when it comes to networking.

  • Extroverts: use your energy to dominate the room. Panels, events, and presentations are your arena.
  • Introverts: play the long game. One-on-one coffee meetings and thought leadership pieces let you network without the small talk hangover.

Consider networking with a buddy to make conversations easier and more fluid. Having a partner can help reduce anxiety and make interactions feel more natural.

Personalized networking strategies are generally more effective for building lasting relationships in the legal profession than less targeted approaches like cold calls, which tend to be less efficient and less impactful.

The only wrong move? Forcing yourself into a style you’ll abandon in two weeks or showing up inauthentically, which comes off as disingenuous.

Building Institutional Relationships for Long-Term Success

If you want your law firm to thrive for the long haul, you need more than a few strong individual connections, you need institutional relationships that stand the test of time. These are the relationships that go beyond a single deal or case; they’re built on trust, shared goals, and a commitment to mutual success. Building a network takes time and commitment; quality networking is a gradual process that requires consistent effort and patience.

Building these relationships means showing up consistently at networking events, engaging with other professionals on social media platforms, and being an active member of your local bar association. It’s about investing in the long game, nurturing connections with other lawyers, judges, legal marketers, and industry leaders who can help your firm grow.

Law firms that focus on building institutional relationships create a foundation for sustainable business development. They become known as reliable partners, thought leaders in their practice areas, and trusted advisors to clients and peers alike. This approach requires patience, persistence, and a willingness to give before you get—but the payoff is a steady stream of new clients, referrals, and opportunities that fuel long-term success.

Professional Associations: Tapping into Industry Networks

Professional associations are more than just a line on your resume. They’re a gateway to the networks that drive the legal industry. By joining the right associations, law firms can plug into a community of other lawyers, potential clients, and referral sources who share the same interests and challenges.

Attending networking events, conferences, and seminars hosted by these associations gives law firms a chance to showcase their expertise, stay ahead of industry trends, and build relationships that lead to new business. Plus, professional associations often provide access to valuable resources—think industry reports, research, and best practices—that can give your firm a competitive edge.

For law firms looking to boost client satisfaction and expand their reach, professional associations are a must. They offer a platform to connect with new clients, strengthen relationships with existing ones, and position your firm as a leader in your practice areas. The key is to be active, engaged, and genuinely interested in building relationships—not just showing up for the free coffee.

Cross-Selling Opportunities Within Your Firm

Cross-selling isn’t just a buzzword. It’s one of the most effective ways for law firms to increase revenue and deepen client relationships. When you understand your clients’ needs across different practice areas, you can offer them a more complete solution, boosting client satisfaction and loyalty in the process.

Start by analyzing your current client base: Where might clients benefit from services offered by another team or practice area within your firm? Encourage lawyers to talk to each other, share insights, and look for ways to cross sell services that add real value. This isn’t about pushing unnecessary work—it’s about being proactive and attentive to your clients’ evolving needs.

Cross-selling also opens the door to building relationships with other professionals, both inside and outside your firm. By collaborating with accountants, consultants, or other lawyers, you can position your firm as a one-stop shop for clients, making it easier for them to get the help they need.

The secret to successful cross-selling? Focus on building relationships, not just making the sale. When clients see that you’re invested in their success, they’ll keep coming back—and they’ll bring their friends.

Maintaining and Nurturing Long-Term Professional Relationships

Networking isn’t speed dating. Relationships need follow-up. If you don’t have a system for checking in, congratulating people on wins, or sending referrals their way, you’re leaking opportunities.

Nurturing relationships with existing clients is essential for building strong client relationships, which leads to ongoing business and valuable referrals.

A CRM or even a simple spreadsheet can keep you consistent. Follow them on LinkedIn, comment on their updates, and make a point to share articles or resources they’ll find useful. Treat your best contacts like your most valuable clients, because they are.

Mastering the Art of Follow-Up

Following up after meeting someone is where most networking efforts die on the vine. The key is to follow up quickly, personally, and with value. Following up with new contacts within 24 hours of meeting them is essential for successful networking, as it keeps the interaction fresh and demonstrates genuine interest.

Within 24–48 hours, send a short message that reminds them where you met and includes something specific you discussed. This makes the interaction memorable and shows you were paying attention.

Offer something useful in your follow-up: a relevant article, an introduction to a contact, or an invite to an upcoming event. This moves the relationship forward without asking for anything in return.

From there, add them on LinkedIn (with a personal note) and engage with their posts or updates periodically. Consistent light touches — a comment here, a shared resource there — are what turn a first meeting into a long-term professional connection.

Common Networking Mistakes Lawyers Make

Even smart, seasoned lawyers fall into networking traps that undermine their results. Knowing what not to do is just as important as mastering the right strategies.

  • Hiding behind the firm name instead of building your own. People hire lawyers, not logos.
  • Ghosting after the first meeting. This is the fastest way to erase yourself from someone’s memory.
  • Treating networking as a seasonal sport instead of a daily habit. Consistency builds trust.
  • Over-investing in events without following up. The ROI is in the follow-up, not the name badge.

A single word from a satisfied client or colleague can spark valuable word-of-mouth referrals and open doors to new opportunities.

Avoiding these mistakes isn’t about being perfect, it’s about staying intentional. Every missed follow-up or neglected connection is a potential client or referral lost.

How Solo Practitioners or Small Firm Lawyers Can Compete With Larger Firms

You don’t need 500 lawyers behind you. You need a brand people remember. Thought leadership and strategic partnerships can outshine a big firm logo.

Lean into your agility. Solos can respond faster, tailor service more personally, and build a reputation for accessibility that big firms can’t match. By leveraging networking and building strategic relationships, solo practitioners can effectively grow their law practice and uncover new opportunities.

Tracking Your Networking ROI of Business Development Efforts

If you can’t measure it, you can’t improve it. Track intros, referrals, wins, and engagement. Monitor how many prospective clients are engaged and converted through your networking efforts. Use LinkedIn analytics and a simple CRM.

Look for patterns: Which events produce the most introductions? Which referral partners send work consistently? Which LinkedIn posts get the most engagement from your target audience? Double down on what works.

Final Thoughts on Networking for Lawyers

Networking is not about collecting business cards or “touching base” once a year. It’s a discipline, a mix of in-person effort and digital presence that works together to keep you visible, credible, and connected.

If you want to stay relevant in a market where relationships drive revenue, you can’t leave your network to chance. For help building a digital presence that works while you sleep, start with How to Build a Digital Network Without Burnout and Personal Branding for Lawyers, then call By Aries to make it happen.

The post Networking for Lawyers – Tips to Attract High Value Referrals & Clients appeared first on By Aries.

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Legal Branding Needs a Rebrand: Why Trust Isn’t Built on Expertise Alone https://byaries.com/blog/legal-branding-needs-a-rebrand-why-trust-isnt-built-on-expertise-alone/ Thu, 16 Oct 2025 15:43:09 +0000 https://byaries.com/?p=235638 Check most law firm LinkedIn feeds and you’ll see a wall of credentials, deal tombstones, award logos, and courtroom victories. It’s not branding. It’s self-reassurance dressed as marketing. But here’s the thing: LinkedIn’s latest B2B data says 94% of buyers build trust on consistency, authenticity, and emotional connection. Not just accolades. That’s a problem, because […]

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Check most law firm LinkedIn feeds and you’ll see a wall of credentials, deal tombstones, award logos, and courtroom victories. It’s not branding. It’s self-reassurance dressed as marketing.

But here’s the thing: LinkedIn’s latest B2B data says 94% of buyers build trust on consistency, authenticity, and emotional connection. Not just accolades.

That’s a problem, because most law firm content still plays it safe. It feels cold and transactional. It says, “We’re experts,” but not, “We get you.”

Time for a strategic pivot

Here’s the uncomfortable truth:

We’re in the middle of a B2B brand shift, and law firms are lagging behind. Not because they don’t have smart people, but because they’re stuck in what I call the Expertise Trap: the belief that technical knowledge alone earns trust.

It doesn’t.

Clients want to work with people who understand their world, not just flex their legal IQ. And if your firm’s content doesn’t reflect that shift, you’re leaving connection (and revenue) on the table.

From Case Wins to Storytelling: What Actually Builds Trust

Most firms confuse proof with trust.

You see it in every other LinkedIn post: another deal closed, another lawyer ranked. That’s fine. But it’s not trust-building. It’s résumé-building.

Trust comes from showing you understand your clients’ world, not just the legal world. That you’ve walked the floor, not just read the statute.

Position your lawyers as guides, not gurus. The kind who say, “We’ve seen this before and here’s how we’ll help you through it.”

Values Are the New Differentiator

Clients want to know your position, not just your practice areas.

Staying neutral might feel safe, but it’s a fast track to becoming forgettable. CMOs know this: in a values-driven market, the middle of the road is the most crowded lane.

Your clients want to align with firms that share their ethics, their energy, and their worldview. That doesn’t mean picking fights. It means showing what matters to you and how that shapes how you work.

Let Your Lawyers Be Brands

The myth: One firm voice equates to one strong brand. The truth: People trust people.

Lawyers with distinct voices and regular visibility build business. Period. We’ve seen attorneys get media calls, keynote invites, and six-figure matters just by showing up consistently with a clear POV.

That’s not luck; it’s leverage. Visibility builds trust. Trust drives growth.

If your firm’s most visible lawyer is your weakest communicator, your brand has a leadership problem.

If your firm treats personal branding like a liability, you’re already behind.

The New Social Media Spectrum

Too personal? Too stiff? Most lawyers are asking the wrong questions.

Here’s a better one: “Am I creating a connection or just checking a content box?”

Oversharing rants? Not helpful. Ghosting LinkedIn except to ‘like’ a firm post? Also not helpful.

Find the middle ground: show up consistently with a point of view that doesn’t feel sanitized by committee. If your LinkedIn voice reads like a compliance memo, it’s not human; it’s invisible.

Is Your Legal Brand Earning Trust or Eroding It?

Brand Trust Scorecard

  • Review your last 30 LinkedIn posts.
  • Count how many showcase values, voice, or vulnerability.

Fewer than 10? It’s time for a strategic update.

Ready to raise your Brand Trust Score? Let’s talk about where your content and your lawyers can lead.

The post Legal Branding Needs a Rebrand: Why Trust Isn’t Built on Expertise Alone appeared first on By Aries.

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